Purchase & Return Policy

SHIPPING

Chewpod will ship all products purchased through the Service to the address specified in the shipping address section of the order form. Shipments will be made via standard ground service unless otherwise specified at the time of purchase. The time period from order to delivery will vary depending on location. Orders will be shipped only to addresses located within the United States, unless approved otherwise.

 

RETURN POLICY 

We stand behind our product and will do our best to make it right. If you are dissatisfied with your order for any reason, Chewpod will refund the amount paid for your most recent order, limited to one case. To request a refund or replacement, send an email to info@chewpod.com with your name, order confirmation number, and reason for the request, within 30 days of when you receive your product. We may require proof of purchase if we can’t verify your order. If needed, we will adjust this policy as required by the laws of the state or laws of the country in which you live. Because of food safety laws we unfortunately can’t accept the return of food products.

If the product you received expires within 2 months, was damaged in transit, or is otherwise defective, we will replace it with a similar version of the product at no cost to you. If the product doesn’t agree with you we will (at our discretion) refund your order. Refund policy subject to change without notice. Please note these terms may not apply to Amazon orders. 

PAYMENT
All payments through the Service are processed using a third-party processor. You acknowledge that Chewpod is not liable for any breaches of credit card or debit card security or privacy by such third-party processor. You agree to pay all charges incurred by users of your credit card, debit card, or other method of payment.